Terms & Conditions
Welcome to LINGA Stores. By accessing or using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. Products & Product Information
• We make every effort to display product images, colours, sizes, prices and descriptions accurately.
• Due to lighting, photography and individual screen settings, actual product colours may vary slightly from the images shown online.
• Product availability is subject to stock availability.
2. Orders
• Orders can be placed through our website by providing the required details.
• Once an order is placed and confirmed, changes or cancellations may not be possible.
• We reserve the right to cancel an order in case of stock unavailability, pricing errors or other unavoidable circumstances.
• If an order is cancelled by us after payment, the applicable amount will be refunded through the available payment method.
3. Pricing & Payment
• All prices displayed on the website are in Indian Rupees (₹), unless otherwise stated.
• Prices and offers may change from time to time without prior notice.
• Orders will be processed only after successful payment confirmation.
4. Shipping & Delivery
• Orders will be dispatched within the processing time mentioned on the website or at the time of purchase.
• Delivery timelines may vary depending on the destination, courier service and unforeseen circumstances.
• Delays caused by courier partners, natural events, strikes or other circumstances beyond our control may occur.
5. Returns & Exchanges
• No exchange or return is accepted for size or colour-related issues. Customers are requested to check the size chart and product details carefully before placing an order.
• Exchange/claim may be considered only in case of a damaged, defective or incorrect product, subject to verification.
• Customers must record a clear, continuous parcel-opening video without editing from the time the sealed parcel is opened.
• The opening video may be required to process any damage, defect or wrong-product claim.
• Claims without the required proof may not be accepted.
6. Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact our customer support within the specified claim period mentioned on the website.
The product must be unused and in its original condition, with tags and packaging intact where applicable.
7. Promotions & Offers
• Promotional offers, discounts and combo offers are valid only for the period specified.
• Offers cannot be combined unless specifically stated.
• LINGA Stores reserves the right to modify or withdraw promotional offers subject to applicable law.
8. Customer Information
Customers are responsible for providing accurate information, including name, phone number, delivery address and other required details.
LINGA Stores is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
9. Website Content
All product images, descriptions, designs, logos, text and other content on this website are intended for use by LINGA Stores.
Unauthorised copying, reproduction or commercial use of our website content is not permitted.
10. Customer Support & Complaints
We are committed to assisting our customers with genuine queries and complaints. Customers may contact our customer support through the available support channels on the website.
We aim to address customer complaints and requests within a reasonable time.
11. Changes to Terms
LINGA Stores may update these Terms & Conditions from time to time. Any changes will be published on this page.
Customers are advised to review this page periodically.
12. Acceptance of Terms
By using our website and placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
Thank you for choosing LINGA Stores.
We value your trust and support.